Service Program

Our Service Division offers a wide range of services, start from Pre Delivery Inspection, Operator and Mechanic Field Guidance Training, In Class Training, Free Inspection, Periodical Maintenance, Maintenance Contract, Overhaul and Recondition. Supported by well-trained mechanics equipped with complete service tools and special tools as well as product specialists which has direct access to the factory / principal.

Our Mechanics are available for on-site and emergency service 24 hours a day, seven days a week, through our branch office, satellite office and service point.

Our service commitment is driven by our dedication to continuous improvement. This approach is demonstrated by our ongoing investment in our service infrastructure – "TRS"  Traknus Rapid Service, an integration system of CRM, SAP and Mobile application. This combines the benefits of technology with a human approach and links you to our global expertise, experiences and resources. PT Traktor Nusantara will guarantee customers to get On Time On Site (OTOS) service and On Time Solution (OTIS).